ALL YOU NEED TO KNOW
QUESTIONS & ANSWERS
Here are all our FAQs, search by topic or product. Also find out the meaning of some details and technical terms. If you still need us, we are always available!
TO EACH PRODUCT ITS QUESTIONS
WARDROBES
Prices, differences, door opening direction and coverings everything you need to know about our invisible wardrobes.
- The construction 🧱 and thickness of the door: the door of the wardrobe has an increased thickness of 28 mm and is composed of a fully edged MDF exterior; on the inside, it has a mix of honeycomb and solid wood, with an aluminum perimeter frame. On the other side, the panel is 19 mm thick and is constructed of solid MDF, also fully edged. Remember: our doors are NOT made of laminate!
- The height of the door: the composition and thickness of the wardrobe door allow us to produce doors up to 3 meters in height, while the panel can reach a maximum of 180 cm in height.
- The standard frame: the standard frame of the invisible wardrobe is 3-sided, while the frame of the panel is perimeter 4-sided.
Need more information? Check out our technical sheets!
Of course you can!
In case you want to make a boiserie using heavy materials such as real marble or real stone, we invite you to ask for the feasibility of your idea via email or Whatsapp by sending us a description of the type of cladding you intend to use, specific weight and thickness.
This way we can provide you with further confirmation of the realization of your project and advise you on the purchase of the right product.
Contact us and describe your paneling project: go to the contact section!
To view the prices of our invisible wardrobes, follow these 3 simple steps:
- Click on “Invisible Wardrobes” in the main menu.
- Choose the category you are interested in, for example, click on “2 Doors“.
- Select the desired height, such as “2 Doors 240 H.”
👉🏼 A page will open with the various available prices according to widths. By clicking on one of the products, you will be able to configure the product according to your needs (time less than 2 minutes) and view the price of the product you have requested. Remember: once configuration is complete, you can add the product to your cart and save it for later.
Remember: the prices shown include VAT and transport!
- The direction of opening is always decided by imagining that you are in front of the panel and wardrobe door, on the flush side, that is, outside the niche you need to hide, such as the hallway.
- The direction in which it opens, to the right or left, depends on how you intend to position the door hinges: if you position the hinges to the right, the door will open to the right; if you position them to the left, the door will open to the left.
NO!
⚠️ Interior equipment systems (such as shelves, etc.) are NOT included with our products.
What you can do.
- Make shelves from drywall: directly with the drywall contractor in charge of installation 🔨
- Order from another supplier and install modular systems including shelves, drawer units and hanging racks separately
The installation of our invisible wardrobes or panels can be carried out in two main scenarios:
- During Construction: You can have the invisible wardrobe or panel installed during renovation work.
- When the work is completed: The door can also be installed on already finished walls, with completed floors and ceilings, as shown in the video (watch it now!).
ℹ️ If you have any additional questions regarding the installation of our invisible wardrobes or panels, please visit the dedicated section!
The installation of our invisible wardrobes or panels can be done by:
- Building contractor who is supervising the renovation work;
- Drywall contractor who is in charge of making the walls or the wall or counter-ceiling;
- Craftsman who is experienced in installing interior doors and windows;
- 🔨 DO-IT-YOURSELF, recommended only if you have experience with plasterboard wall construction, including plastering and gauzing.
ℹ️ If you have more questions regarding the installation of our invisible wardrobes or panels go to the dedicated section!
TO EACH PRODUCT ITS QUESTIONS
PANELS
Prices, differences, door opening direction and coverings everything you need to know about our invisible panels.
- The construction 🧱 and thickness of the door: the door of the wardrobe has an increased thickness of 28 mm and is composed of a fully edged MDF exterior; on the inside, it has a mix of honeycomb and solid wood, with an aluminum perimeter frame. On the other side, the panel is 19 mm thick and is constructed of solid MDF, also fully edged. Remember: our doors are NOT made of laminate!
- The height of the door: the composition and thickness of the wardrobe door allow us to produce doors up to 3 meters in height, while the panel can reach a maximum of 180 cm in height.
- The standard frame: the standard frame of the invisible wardrobe is 3-sided, while the frame of the panel is perimeter 4-sided.
Need more information? Check out our technical sheets!
Of course you can!
In case you want to make a boiserie using heavy materials such as real marble or real stone, we invite you to ask for the feasibility of your idea via email or Whatsapp by sending us a description of the type of cladding you intend to use, specific weight and thickness.
This way we can provide you with further confirmation of the realization of your project and advise you on the purchase of the right product.
Contact us and describe your paneling project: go to the contact section!
To view prices for our flush doors, follow these 3 simple steps:
- Click on “Invisibile Panels” in the main menu.
- Choose the category you are interested in, for example, click on “Single Panel“.
- Select the desired height, such as, for example, “70 H.”
A page will open with the various prices available according to the widths. By clicking on one of the products, you will be able to configure the product according to your needs (time less than 2 minutes) and immediately view the price of the product you requested. Remember: once configuration is complete, you can add the product to your cart and save it for later.
Remember: the prices shown include VAT and transport!
- The direction of opening is always decided by imagining that you are in front of the panel and wardrobe door, on the flush side, that is, outside the niche you need to hide, such as the hallway.
- The direction in which it opens, to the right or left, depends on how you intend to position the door hinges: if you position the hinges to the right, the door will open to the right; if you position them to the left, the door will open to the left.
NO!
⚠️ Interior equipment systems (such as shelves, etc.) are NOT included with our products.
What you can do.
- Make shelves from drywall: directly with the drywall contractor in charge of installation 🔨
- Order from another supplier and install modular systems including shelves, drawer units and hanging racks separately
The installation of our invisible wardrobes or panels can be carried out in two main scenarios:
- During Construction: You can have the invisible wardrobe or panel installed during renovation work.
- When the work is completed: The door can also be installed on already finished walls, with completed floors and ceilings, as shown in the video (watch it now!).
ℹ️ If you have any additional questions regarding the installation of our invisible wardrobes or panels, please visit the dedicated section!
The installation of our invisible wardrobes or panels can be done by:
- Building contractor who is supervising the renovation work;
- Drywall contractor who is in charge of making the walls or the wall or counter-ceiling;
- Craftsman who is experienced in installing interior doors and windows;
- 🔨 DO-IT-YOURSELF, recommended only if you have experience with plasterboard wall construction, including plastering and gauzing.
ℹ️ If you have more questions regarding the installation of our invisible wardrobes or panels go to the dedicated section!
TO EACH PRODUCT ITS QUESTIONS
HINGED DOOR
Online order, flush and non-flush side, prices, differences, door opening direction and coverings, everything you need to know about our hinged invisible doors.
It depends. To customize your door or see all the price variations, follow these simple steps:
- Click on “Hinged door” in the main menu.
- Based on the height and width dimensions, click on “Select options.“
- Wait for the configurator to load (a few seconds!) and start exploring the various configuration options (as you customize your product you can see the variations in the image!).
At the bottom right, the price 💰 will vary based on your selections. Prices include VAT and transport👉🏼 The price of a hinged door of Invisible-door with standard sizes (60×210 H, 70×210 H & 80×210 H) starts from € 859,00 – VAT and transport included.
- The opening direction is always decided by imagining that you are in front of the door, on the flush side, that is, outside the room where you need to enter, such as the corridor.
- The direction in which it opens, left or right, depends on how you intend to place the door hinges: if you position the hinges to the right, the door will open to the right; if you place them to the left, the door will open to the left!
- Pull or push? It is an inswing door when you push the door to get in the room. It is an outswing door when you have to pull the door towards you.
Sash lacquering is a type of painting that is applied to surfaces through the use of lacquer, which is a colored polyester and polyurethane opaque varnish that hides the wood grain.
The result is a full and vibrant color: our lacquer can be made in any shade that respects the RAL, NCS or Pantone color scales. In fact, one of the great advantages of lacquered doors is precisely the possibility of customizing the product by adapting it to your style and the color of the floor and furniture.
☝🏽 Our customizable lacquered products are invisble hinged doors in special measures & invisible sliding doors in special measures. Run now to configure your door!
A invisible hinged door always has a flush side, that is, a side that is flush with the wall (without visible steps or shims) and a side that is NOT flush with the wall where the thickness of the wall is visible.
Usually, the flush side is the side outside the room where you need to enter or the niche where you need to store items. In even simpler words, the flush side is the one that ideally forms a single plane of the door with the wall precisely because the strength of a flush-wall product ✨ is to have no elements that divide them from the context in which they are inserted, to achieve the maximum invisible effect.
- The pre-assembled frame, factory-fitted with a strike seal, ensures a perfect fit. Read more about our frame: go!
- The door, with an increased thickness of 53 mm, is treated with a base coat or primer (click here if you’re unfamiliar with primer!), and is ready for painting to achieve a seamless finish. Learn more about our door leaves: go!
- The original AGB Polaris 2XT magnetic lock features pre-drilled holes for handle installation based on customer selection. Read more about our locking systems: go!
- 3 invisible hinges when the door is closed, adjustable in 4 directions. The hinges supplied have a load capacity of about 100 kg, ensuring that once the adjustments are complete, the customer will not have to worry about realigning the door joints, and can possibly provide up to 1.5 cm thick cladding. Read more about hinges: go!
The installation of our invisible hinged doors can be performed in two ways:
- During Construction: The invisible door can be installed while renovation work is still ongoing.
- After Completion: The door can also be mounted on finished walls, with completed floors and ceilings, as demonstrated in the video (watch now!).
ℹ️ If you have any further questions about the installation of our invisible hinged doors, please visit the dedicated section!
The installation of our hinged doors can be performed by:
- Building contractor who is supervising the renovation work;
- Drywall contractor who is in charge of making the walls or the wall brackets or false ceilings;
- Craftsman who is experienced in installing interior doors and windows;
- 🔨 DO-IT-YOURSELF, recommended only if you have experience with plasterboard wall construction, including plastering and gauzing.
ℹ️ If you have more questions regarding the installation of our invisible hinged doors go to the dedicated section!
TO EACH PRODUCT ITS QUESTIONS
SLIDING DOOR
Online order, flush and non-flush side, prices, differences, door opening direction and coverings, everything you need to know about our sliding invisible doors.
It depends. To customize your door or see all the price variations, follow these simple steps:
- Click on “Sliding doors” in the main menu.
- Based on the height and width dimensions, click on “Select options.“
- Wait for the configurator to load (a few seconds!) and start exploring the various configuration options (as you customize your product you can see the variations in the image!).
At the bottom right, the price 💰 will vary based on your selections. Prices include VAT and transport👉🏼 The price of a sliding door of Invisible-door with standard sizes (60×210 H, 70×210 H & 80×210 H) starts from € 1.109,00 – VAT and transport included.
Sash lacquering is a type of painting that is applied to surfaces through the use of lacquer, which is a colored polyester and polyurethane opaque varnish that hides the wood grain.
The result is a full and vibrant color: our lacquer can be made in any shade that respects the RAL, NCS or Pantone color scales. In fact, one of the great advantages of lacquered doors is precisely the possibility of customizing the product by adapting it to your style and the color of the floor and furniture.
☝🏽 Our customizable lacquered products are invisble hinged doors in special measures & invisible sliding doors in special measures. Run now to configure your door!
- The box-counterframe-cashboard (whatever you prefer to call it!) to be finished up to flush with the opening, with no need for classic jambs or casing covers. Read more about our frame: go!
- The 40 mm thick door, treated with protective prime coat or primer (click here if you don’t know what primer is!), ready for painting for maximum invisible effect. Read more about our doors: go!
- The recessed recess in satin silver finish pre-installed in the door, with privacy pin if selected by the customer. Read more about our locking systems: go!
TO EACH TOPIC ITS OWN QUESTIONS
finishes
Prime coat, lacquer, paneling, and specialty coatings everything you need to know about finishes that can be configured online and those available on request
Primer or prime coat (yes! you can call it both ways) is a protective paint that is given at the factory over the entire surface of our products, unless the products are ordered already lacquered. In addition to protecting the doors from moisture, the primer or coat allows the doors, wardrobes and panels to be painted during installation with the same paint used for the walls, thus achieving the maximum concealed effect. In addition, the primer or prime coat allows the doors to be covered with wallpaper and/or photo wall murals, but also to receive special stucco or to create paneling, brushwork or coatings applied to the door itself so as to ensure continuity with the specific finish of the adjacent wall.
To summarize: all our products are already treated with primer or primer coat so as to facilitate professionals in assembly & finishing.
Need more information? Check out our technical sheets!
Of course you can!
In case you want to make a boiserie using heavy materials such as real marble or real stone, we invite you to ask for the feasibility of your idea via email or Whatsapp by sending us a description of the type of cladding you intend to use, specific weight and thickness.
This way we can provide you with further confirmation of the realization of your project and advise you on the purchase of the right product.
Contact us and describe your paneling project: go to the contact section!
Sash lacquering is a type of painting that is applied to surfaces through the use of lacquer, which is a colored polyester and polyurethane opaque varnish that hides the wood grain.
The result is a full and vibrant color: our lacquer can be made in any shade that respects the RAL, NCS or Pantone color scales. In fact, one of the great advantages of lacquered doors is precisely the possibility of customizing the product by adapting it to your style and the color of the floor and furniture.
☝🏽 Our customizable lacquered products are invisble hinged doors in special measures & invisible sliding doors in special measures. Run now to configure your door!
TO EACH TOPIC ITS OWN QUESTIONS
Quality & Materials
From the factory to your home: benefits and quality
Our products boast such affordable prices because the company has adopted a direct-to-consumer (DTC: Direct To Consumer) sales model: this means there are no middlemen such as area agents or distributors. As a result, the additional costs associated with these intermediate steps are eliminated, allowing the company to focus on high-quality production at competitive prices. ✅
💥 Focusing on quality materials and services without incurring additional distribution costs allows Invisible-door to offer customers excellent value for money.
If you are interested in learning more about our company, go!
Not in our case! Our “from the factory to your” approach enables us to offer competitive prices without compromising quality.
🙌🏻 Every component of our products is carefully selected to ensure performance and durability, as confirmed in the data sheets. Our products are pre-assembled at the factory, saving professionals time and effort during installation.
The customer service offered by Invisible-door is highly professional: we offer immediate and clear answers over the phone or via WhatsApp, and we resolve email inquiries within 48 hours. Write to us!
TO EACH ISSUE ITS OWN QUESTIONS
TAX BENEFITS
Reduced VAT at 4% or 10%, payment methods, furniture bonus and tax deductions: read carefully the procedures to get the benefits you need
Bank transfer is the safest and most widely used payment method for VAT-advantaged orders.
Our invisible wardrobes are essentially front closures for built-in wardrobes, so they can be considered wardrobes even though they do not include internal fittings such as shelves, hangers, or drawers. To take advantage of the Furniture Bonus, simply confirm the order directly from the cart and choose either bank transfer or credit card as the payment method. If you select bank transfer, you will need to choose the “Furniture Bonus” transfer option from your bank’s payment alternatives.
our company
CONTACTS & SUPPORT
Our 100% Tuscan production, standard products and many products on demand: we are here to guide you to the best solution and choice for you
If you have difficulties in configuring the product according to your needs or a custom design, please feel free to contact us via WhatsApp or email or phone.
Our team will be more than 👩🏽💻 happy to assist you as quickly as possible and guide you to the best solution for you.
Find all our contact information here!
Invisible-door is a brand of the Prato-based company Centro Diffusione Serramenti s.r.l.: which has been in the business of manufacturing and marketing window frames & doors since 1986.
To learn more about us, visit the page where we tell you our story ℹ️ from its origins to the present. Go!
TO EACH TOPIC ITS OWN QUESTIONS
WARRANTY & RETURN
Deadline to exercise return and our 2-year warranty from the date of purchase: read more and if you still have questions contact us we will assist you as soon as possible
The warranty offered 🏅 complies with current regulations and is 2 years from the date of purchase on all materials and components. We have devoted a section to this topic: go to the Warranty section.
However, what really guarantees the quality of our products is ourselves:
- We have been manufacturing flush-to-wall systems since 2000. Find out who we are: go!
- We have introduced products that have been imitated by other competing companies.
- We have been online since 2013 and boast a high number of positive reviews (5 stars on Google).
Invisible-door, in full compliance with the laws in force (Legislative Decree no. 206/2005), ensures the right of withdrawal. If the product received does not correspond to what is presented or described on the site, or if it does not conform to the signed and accepted order confirmation, you can return it at no additional cost within the terms and in the manner provided for the return. Read more in the dedicated section!
You can exercise your right of withdrawal within 10 calendar days (including Saturdays and Sundays) from the date you receive the goods. Read more in the dedicated section!
TO EACH TOPIC ITS OWN QUESTIONS
payments
You know that the more you buy, the less you spend: each product you add to your cart, after the first 3, will automatically consider a discount on your order
First of all, our site is “PositiveSSL” certified, ensuring safe browsing. ✅
In addition, e-commerce and internal payments to are handled by NEXI of Intesa San Paolo Group and Paypal, a leader in online transactions. Every transaction is tracked to ensure maximum security.
In addition, Xmoney also ensures 100% Cryptocurrency transactions!
Of course!
You can pay by bank transfer or by using your smartphone (with Apple Pay, Google Pay, etc.) by receiving a link that we send via Sum-Up.
In addition, you can also pay in Cryptocurrencies thanks to our system that handles this type of transaction with Xmoney.
💬 For more information or questions, please feel free to contact us via WhatsApp, email or phone. Write to us: we will be happy to assist you as quickly as possible.
Each order includes a discount applied on the purchase of at least 3 products. If you buy 3 products you will get a 3% discount!
The percentage discount is directly proportional to the number of products purchased: if you buy 5 counters, you will receive 5% discount. The more products you buy, the greater the savings, making it convenient to stock up or make group purchases. Our e-commerce system is designed to automatically apply these discounts, ensuring a simple and transparent shopping experience. Simply add the products to your cart 🛒 and the discount will be calculated and displayed automatically.
For large quantity orders, we also offer the possibility to arrange special discounts. By contacting our customer service directly, you can discuss your specific needs and get customized offers that reflect the value of your purchase. We are always ready to work with our customers to offer the best possible terms and meet their needs: write to us!
